Contact info

Contact us for more information Ph: +(679) 330 4554 Fax: +(679) 330 4864 Email: Web:

Wednesday, March 28, 2018

Assessment Notices for 2017

You may (as several companies already have) receive enquiries from employees with regard to assessment notices that they have received from FRCS. Employees are being told by FRCS that they need to pay additional PAYE!

Why do they need to do that, given that you are using PayMaker and carried out the two required rollovers (June 31st 2017 and 31st December 2017)?

The reason for this is that there were two different tax rates in 2017. We had emailed the following to FRCS on August 16 2017.

As you are aware, due to the tax change in the middle of the year, and the treatment of 2017 as 2 tax years, it is highly likely that the PAYE as Final Tax will not work as well as required i.e. some tax payers will be eligible for a refund while others will need to make additional payments (due to insufficient deductions at source). This can happen for both PAYE and SRT (and possibly for the new ECAL).

The response from FRCS has included the following:

Fully agree with your comments. Whilst this has not been addressed as yet, I can assure you that we will work along these lines: 

  • 2017 tax calculations for individuals will be a challenge.
  • FRCS fully appreciates this.
  • Penalties will not be charged for short deductions unless there is deliberate attempt to defraud the system.
  • Refunds will be issued for any over deduction.

As you can see from the above, FRCS are aware of this issue. Unfortunately, there was no solution available to this problem (in terms of a formula to get the correct final tax) and as a result, some employees will need to pay additional tax while others may get refunds.

Wednesday, January 17, 2018

Printing the Employee Payment History (Extended) Report With PayMaker

If you want to check an employees pay history, or check if the PAYE was calculated properly, you need to print the Employee Payment History (Extended) report. This report has all the relevant information that can be used with the spreadsheet provided by FRCA to see if tax calculation were done correctly.

You can print out the report using the following steps:
  1. Open PayMaker.
  2. Go to reports.
  3. Select Other Reports.
  4. Select Employee Payment History Extended report.
  5. Enter a valid date in Date From and To.
  6. Select an employee from the drop down list on the screen.
  7. Click the Preview button to see a Report similar to the one below.

If you have any questions, please contact us at our office on 330 4554.

Wednesday, January 10, 2018

Printing Tax Withholding Certificates with PayMaker Fiji Payroll Software

You can easily print your employee’s Tax Withholding Certificates (or P4-1 slips as they used to be called) from inside PayMaker.

The Tax Withholding Certificate summarizes the employee’s income for the year showing how much they were paid, how much PAYE was deducted etc.

Employees who have a single source of income generally no longer need a printed copy because FRCA already has this information… assuming that their employer is submitting monthly EMS files (PayMaker for Fiji Payroll users canprepare and submit EMS files at the click of a button).

You can use the steps below to print out the Tax Withholding Certificate from PayMaker
1.       Open PayMaker
2.       Click on Reports.
3.       Select Other Reports and click the “OK”.
4.       Scroll till you find the Tax Withholding Certificate (with Duplicates).
5.       Select the date range for the Tax Withholding Report.

6.       You can either select an individual employee in the drop down or leave the drop down blank to     view/print all employees.

7.       Click Preview.

Note: For 2017 you will need to print TWO Tax Withholding Certificates for each employee.

The reason for this is that there was a tax change in the middle of the year (with the new tax rate started from 1-August).

Each employee will need a Tax Certificate for  the following date ranges.

The first is for the date range (01/January/17 – 31/July/17)
The second date range is (01/August/17 – 31/December/17).

We hope that this helps you with your end of year payroll tasks. If you need any help, please call us on 330 4554.

Tuesday, November 14, 2017

How can I track Projects in PayMaker?

We were recently asked by a customer on how they could track time spent and amount paid out on projects for their staff using PayMaker?

This would be useful to any company where employees work on multiple projects e.g. Construction companies.

You can do this using the Accounts feature of PayMaker. This lets you allocate a different account to each line of your timesheet. Most of our clients do not use this for anything useful and simply allocate it to one account called Wages.

However you can use it for Project cost tracking as explained below.

Step 1: Setup your Projects as Accounts in PayMaker

           1. Go to Administration
           2. Select Table Maintenance and click OK
           3. Select Accounts and click OK
           4. Click Add and enter the Project names as per your requirements (Example shown below)

Step 2: Enter timesheets with Account/Project information.

         1. Create your batches as you normally do to enter your timesheets.
         2. After the batches are created you can select the project names as shown in the                                    picture below by using the Account drop down.

Step 3: Print reports with Project/Accounts information.

PayMaker has a number of reports that you can use to print out project/account related information.

      Payroll Reports:
          1. Go to Reports
          2. Select Payroll Reports
          3. Choose Accounts or Account Details (Based on your Company requirements)

We hope that this post helps you to use PayMaker even more effectively to manage your business. If you need any further help, please contact us at or call us on + (679) 3304554

Wednesday, July 26, 2017

Compulsory Payroll Update due to 2017/2018 Fiji Government Budget

ALL companies using PayMaker will need to update their payroll software after processing their past pays for July 2017 and before processing their first pay for August 2017.

The reason for this is that a number of major changes that affect payroll related taxes were announced as part of the Fiji Government's 2017/2018 budget. These changes includes:

  1. The first $30,000 of income for Fiji Residents will now be tax free.
  2. A new Environment Levy of 10% will be charged for anyone earning above $270,000 per year.
  3. The Social Responsibility Tax for employees earning above $270,000 has been reduced by the same 10% that is now charged as Environmental Levy.
  4. The format of the EMS file that companies submit monthly has been changed to accommodate the new Environmental Levy.
These changes come into effect from the 1st of August 2017.

Therefore, you must contact our office to arrange an upgrade to PayMaker before you process your first pay in August.

Please contact us at (679) 3304554 or

Wednesday, July 6, 2016

How to submit FNPF Monthly CS Forms Electronically

You may have noticed that Fiji National Provident Fund (FNPF) are now requiring employers to submit their Monthly Contribution Schedules (CS) using the FNPF online portal.

Using the portal will also save your business a lot of time. Users report that they can now make payments at FNPF in less than 15 minutes, instead of having to wait for more than an hour to get data checked manually.

In order to use the online portal, your payroll software must create files in the format that FNPF has specified.

PayMaker has been tested and certified by FNPF and can be used to create your monthly files in less than 2 minutes as shown in the following video.

Once you have created the file in PayMaker you can upload it to the FNPF portal as shown in this second video.

If you are a PayMaker user and need additional information or support please contact us a 3304554 or emails us at

Wednesday, August 5, 2015

VIDEO: Generate your EMS file at the click of a button

It is FRCA's requirement that all Fiji payroll software programs be able to generate the monthly EMS file in their specified format. PayMaker users can generate the EMS at the click of a button. This video shows you exactly what you need to do.